Employees tend to report that they are recognized for what they do. This is an important strength that should be nurtured.

Employees tend to report that their contributions often go unrecognized. A lack of positive feedback can undermine morale and performance. Both informal and formal recognition systems need to be improved. For example, on an informal basis, managers and coworkers can let people know when they are doing a good job. Both verbal and written recognition can be helpful. Formal recognition programs such as performance-based bonuses need to be reorganized so that almost all employees feel appreciated. Formal recognition need not be only monetary. It can also take the form on increased job responsibility and training.

According to most employees, group or work team achievements are celebrated. Cooperation and teamwork depend on group-level feedback. Your organization has broken with the more typical patterns of failing to acknowledge group achievements.

According to most employees, group or work team achievements are not celebrated. However, cooperation and teamwork depend on positive and group-level feedback. Unfortunately, it is common in many organizations to let achievements go unacknowledged.  Some important celebrations can fit in with existing meetings and communication. The organization should also commit resources such as time and money to creative and elaborate celebrations of group achievements.

Most employees report that there is a "can do" attitude. Congratulations! Enthusiasm and a willingness to embrace new tasks are important organizational assets.

When people look at new tasks as a burden, the organization drags. Negativity undermines cooperation and depletes employee job performance. Griping undermines employees' ability to establish healthy and lasting relationships. When possible, those employees with a positive attitude should be encouraged to share their enthusiasm. In addition, work groups could be encouraged to track their attitudes and set goals for achieving a more positive attitude.

Employees tend to report that conflicts are resolved in positive ways. When conflict resolution is effective, all parties feel that their interests were handled in a fair and respectful manner. The ability to find win-win strategies is an important organizational asset.

Employees tend to report that conflicts are not resolved in positive ways. The ability to find win-win strategies is an important organizational asset. When conflict resolution is effective, all parties feel that their interests were handled in a fair and respectful manner. Sometimes conflicts can be resolved by bringing in a fresh perspective. An internal or external consultant could offer such a perspective. Employees might also benefit from training in how to give and receive constructive feedback.

Most employees say that they are proud of what the organization is achieving. Feeling positive about products and services is contagious. Not only does it enhance employee morale, but it can also lead to customer loyalty.

Most employees lack pride in what the organization is achieving. This could be a result of external feedback from customers, dissatisfaction with how the organization is being run or personal values-conflicts related to products or services. Employees need to see progress towards correcting those activities and policies which undermine the sense of pride in products and services. It may also be helpful to make employees more aware of organizational successes and positive customer feedback.

Employees tend to report that they are positive about the future of the organization. When employees are hopeful about the future, it is easier to achieve higher levels of employee commitment and creativity.

Employees tend to report that they are not optimistic about the future of the organization. When employees are not hopeful about the future, it is hard to achieve a high level of commitment. A review of individual and organizational strengths can be useful in establishing a more positive outlook toward the organization's future. It can also be useful to redefine the goals of the organization. Sometimes it is helpful to acknowledge mistakes in such a way that the organization can move on to other goals.

Employees report that there is a tendency to treat assignments as challenges and opportunities rather than as problems. This is a great achievement. Treating assignments as challenges and opportunities lightens up the workload. It also brings out creativity and makes work more fun.

Employees report that there is a tendency to treat assignments as problems rather than as challenges and opportunities. Treating assignments as problems makes them a burden to be endured. It is far more energizing to view tasks as challenges and opportunities. Strategies need to be devised to make the work experience more creative and fun. In some organizations, for example, a standing committee constantly devises ways to lighten up the work experience with a little humor.