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Work Climate Results
Once you have finished
conducting the survey, we will organize the data into
summary tables for each of the three work climate
dimensions. Although you will not be
doing the math, it is helpful to know how the tables of
results are determined.
Here’s how these tables
will be created:
Step
1: For each survey item, the statistical software will
add up the number of people who gave the same answer to a question
and then divide by the total number of people that completed
surveys. This number is then multiplied by 100 to get the
percentage of employees who gave that answer. The name used in
statistics for this type of information is frequencies.
Step
2: To get an average score for a survey item, we will
be assigning a numeric value to each person’s answer (1 through
5). One will represent "Strongly Disagree" and five will represent
"Strongly Agree." We will add together the numbers for all respondents and than
divide by the number of respondents. This will create an average
score for that item. The name used in statistics for this type of
information is the mean.
Step
3: For each work climate dimension, we will reorder the
statements from the statement that had the highest score to the
lowest score. As a result the survey item with the highest average
score will appear first, followed by the second highest, etc.
Sample
Table Reporting the Sense of Community Data
| Item |
Strongly Agree |
Agree |
Undecided |
Disagree |
Strongly Disagree |
Average |
| Coworkers
would care for me in a time of need. |
37.0% |
44.4% |
14.8% |
3.7% |
0% |
4.15 |
| I feel as if
I belong here. |
33.3% |
46.3% |
18.5% |
1.9% |
0% |
4.11 |
| I have really
gotten to know my coworkers (more than just know
what jobs they do). |
28.3% |
47.2% |
13.2% |
11.3% |
0% |
3.93 |
| I trust the
people I work with. |
22.2% |
53.7% |
14.8% |
9.3% |
0% |
3.89 |
| I feel
comfortable saying what's on my mind. |
20.8% |
47.2% |
18.9% |
13.2% |
0% |
3.76 |
| Average for
Sense of Community Dimension |
28.3% |
47.8% |
16.0% |
7.9% |
0% |
3.97 |
Your assignments
for the next three course units requires that you to
interpret the survey findings and make recommendations. The survey
data will serve as a justification for action.
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